Clover Fork Clinic

PATIENT CENTER MEDICAL HOME

Welcome to our practice!  We would like to introduce ourselves, our services, and our policies:

Your New Medical Home

Clover Fork Clinic is a patient-centered, family-focused medical practice dedicated to the health and wellness of the patients and communities we serve.  Our physicians, physician assistants and staff are committed to comprehensive, personal healthcare centered on you; partnering with you to ensure all of your and your family’s medical and non-medical needs are met.

Your Personal Physician

The relationship between you and your physician, and the care team (clinic staff) is the driving force behind a Patient-Centered Medical Home.  Your physician will provide medical care that is right for you based on clinical guidelines shown to improve health.

Your Care Team

Your physician or physician assistant will direct the care team to coordinate your care based on your wants and needs.  To improve efficiency, the team will plan for your appointment by reviewing your medical chart for up-to-date forms, check for recent testing, and ensure you are notified of results in a timely manner.  The care team will work with you and any outside providers/facilitates to effectively coordinate your healthcare across all specialties.  Your care team will make sure your appointment is timely, provide the specialists with your care summary before your appointment, and obtain the specialists recommendations after your appointment.  If you are admitted to the hospital, you will not receive care from a Clover Fork Clinic physician or physician assistant.  However, our providers, who are familiar with your health history, will review your health record and familiarize themselves with your current condition.  Upon discharge, our care team will review your hospital stay, make sure you return for follow-up care, and discuss any questions or concerns you may have about your treatment of medications.

Your Health

In return, we ask that you continue to be an active participant in your health care.  We ask you to take charge of your health by responsibly managing and monitoring aspects of your care.  Keep us informed of your medications, visits to specialists, medical history, health status, recent test results, self-care abilities, and information from recent hospitalizations, emergency or urgent care visits.  In addition, you can help by being prepared and on time for your appointment and bringing all of your medication bottles along with you.  Follow the care plan your physician has developed for you, and let your physician know when you can’t.  We are here when you need us; you can call our office, or follow the guidelines for reaching us during non-business hours for advice before going to the Emergency Room in a non-emergent situation.

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Quality for you

Our PCMH is committed to providing same day appointments and offering expanded hours to meet your needs.  We will use our electronic medical record, Practice Partner, to support the best care, quality, and safety by helping us to identify and provide for your needs and the needs of our entire patients population.  Additionally, we are able to contact you via electronic reminders for appointments, preventative, and chronic care services.